What impression are you leaving?

How you sound is just as important if not more than, what you’re actually saying. If you’re lucky enough to know me personally ;) you’re aware that I’m quite long winded. Therefore I’m not going to critique you on the length of your message. As you may know or can imagine, I leave jam packed, excited messages – a skill I inherited from my father!

Put yourself in the shoes of those that you hear your voice on the other end of the phone. When someone calls you and leaves you a message. Do you smile when you listen to their recording? Do you get excited to call them back?

When you’re calling someone and are promoted to leave a message. Are you attracted to the person’s voice? Are you pumped up to leave a message?

Make your messages reflect your positive side, establish credibility and be confident.

“Hi, you’ve reached Robyn Beazley, ____ (position & company). Please leave me a message, so that I can get back to you! I hope you’re having an amazing day. Bye.”

I love the responses I get: “I am having an amazing day, thanks” ”My day is going wonderful, I hope yours is too” “That is the best message I’ve ever heard Robyn, thanks for making me smile!” WOW – all this positive feedback, before they even tell me who is calling.

Action Steps to your personal message:

• Write out what you want your recording to say.
• Practice recording and listen to.
• Record in front of a mirror, so you can see yourself smiling (you actually sound happier, when you’re smiling and talking!)
• Have fun!

Action Steps to leaving a message:

• Be 100% present when recording, so that your message comes out smooth.
• Have a sense of urgency in your voice, to encourage a punctual call back.
• “I dare you to make someone smile or laugh” (Robyn Beazley) with your message.

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